First checks before you text us about a leak
A few minutes of looking can stop water damage and get you a faster, more accurate quote. None of this needs tools.
1. Stop the water
Every sink should have two small valves underneath, and every toilet has one behind it, low on the wall. Turn clockwise to close. If an old valve will not budge or starts to drip at the stem, leave it and go to the main.
In many Alhambra houses the main is near where the line enters, often on the street-facing wall or in the garage. In an apartment, the manager may control it.
2. Supply or drain?
Dry the area with a towel. Then run the fixture for a minute and watch. Water that appears only while it runs is on the drain side. Water that keeps coming with everything off is on the supply side, and is the more urgent kind.
3. Take the right photos
- One wide shot so we see the whole fixture or cabinet.
- One close-up of the wet spot or crusted joint.
- The inside of the toilet tank, lid off, if the toilet is the issue.
- Any brand name on the faucet, spout or disposer.
White or green crust around a joint is a clue. With water at about 240 ppm hardness (city report), slow seeps leave mineral trails that show where the leak started.
4. Know when to call someone else
A gas smell, water coming through a ceiling, or sewage backing up into a tub or shower are emergencies. Shut off what you can, call the emergency line that fits, then call us.
For everything else, a text with photos is the fastest route to a quote.